Shipping

At Poppy Lane, we strive to provide the best shipping experience for our customers in New Zealand. Below you will find all the necessary information regarding our shipping policies.

Shipping Zones

We currently offer shipping services within New Zealand only.

Shipping Rates

Our flat rate shipping charge is $9.99 with in NZ. Orders over $200 shipping is complimentary to one address.

Shipping Methods

We offer the following shipping methods:

- Standard Shipping: Delivered within 2-5 business days.

Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or public holidays.

Order Processing Time

Orders are processed and shipped within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been dispatched.

Tracking Your Order

You can track your order using the tracking number provided in your shipping confirmation email. If you have any questions or need assistance with tracking your order, please contact our customer support team at hello@poppylane.co.nz

Shipping Restrictions

We are unable to ship to PO boxes or international addresses at this time. We apologise for any inconvenience this may cause.

Shipping Holidays

Please note that our shipping carriers do not operate on public holidays. Orders placed on these days will be processed and shipped on the next business day.

Contact Us

If you have any further questions or concerns regarding shipping, please feel free to contact our customer support team at hello@poppylane.co.nz.